What Is FPX?
Updated 31 August 2026
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FPX, short for Financial Process Exchange, is Malaysia's online-banking payment system that moves money straight from a buyer's bank account to a seller's. It is operated by PayNet (Payments Network Malaysia), the national payments network, and connects most Malaysian banks. At checkout it appears as "online banking" or "FPX", and it usually costs a flat fee of about RM1 per transaction rather than a percentage of the sale.
How does FPX work?
FPX works by connecting a checkout to the buyer's own internet banking, so the payment is a direct debit from their bank account. The customer picks FPX, chooses their bank, logs into that bank's online banking, and approves the transfer.
The money leaves their account in real time, and the seller's payment gateway confirms the sale within seconds. No card number is entered and no card network is involved.
FPX comes in two versions. B2C handles payments from personal bank accounts, which covers almost every online shopper. B2B handles payments from business accounts, used for larger invoices between companies.
What does it cost to accept FPX?
FPX is priced as a flat fee per transaction, not a percentage, which is exactly what sets it apart from cards. A RM50 sale and a RM5,000 sale over FPX cost the seller close to the same fee.
You do not connect to FPX directly. A gateway sits in between, and its plan sets the exact fee.
| Gateway | FPX fee per transaction |
|---|---|
| Billplz, free Basic plan | RM1.25 flat (B2C) |
| Billplz, paid Standard plan | RM0.75 flat (B2C) |
| Stripe Malaysia | 3% + RM1.00 |
Source: Billplz pricing and Stripe Malaysia pricing, both retrieved August 2026. Vendor rates change, so confirm on the pricing pages before you sign up.
The flat shape matters for planning. We show clients compulsory, optional, and potential costs before any build. A gateway fee sits on that list every time, because it recurs on every sale, unlike the one-off cost of an e-commerce build.
How is FPX different from cards and e-wallets?
FPX, cards, and e-wallets all take money at checkout, but each is priced differently and suits a different basket. FPX is a flat fee, cards are a percentage, and e-wallets sit in between.
| Method | How it is priced | Suits |
|---|---|---|
| FPX online banking | Flat fee per transaction | Larger baskets, local buyers |
| Cards (Visa/Mastercard) | Percentage of the sale | International buyers, any size |
| E-wallets | Percentage, usually lower | Small everyday amounts |
Because FPX is flat, it protects your margin best on higher-value sales. On a small basket, that same flat fee becomes a bigger share of the total, so the sensible method changes with your price point. This is the core of why gateway fees are shaped the way they are.
Frequently asked questions
Is FPX the same as DuitNow?
No. FPX is checkout-style online banking, where the buyer logs into their bank to approve a payment. DuitNow is a separate PayNet service for instant transfers and QR scan-to-pay. Both move money between bank accounts rather than through cards, and most Malaysian gateways offer both, so a buyer can pick whichever they prefer.
Do I need a registered company to accept FPX?
Usually, yes, because you accept FPX through a gateway rather than directly, and Malaysian gateways ask for your SSM business registration and a local bank account. Onboarding runs from same-day to a few working days depending on the provider. Prepare both before you build the checkout so the paperwork and the code finish together.
Is FPX safe for buyers?
Yes. The buyer never types a card number into your site. They are sent to their own bank's login page, approve the exact amount there, and return to your checkout once the transfer clears. The seller only receives confirmation of payment, not the buyer's banking credentials.
Which banks support FPX?
Most major Malaysian banks support FPX, including Maybank, CIMB, Public Bank, RHB, Hong Leong, and Bank Islam, among many others. The list a buyer sees is drawn from the banks currently connected to PayNet. If a customer's bank is temporarily offline, the FPX option for that bank may fail, which is normal and clears once the bank reconnects.
Can I accept FPX without a full online store?
Yes. Most gateways offer payment links or simple hosted pages you can send over WhatsApp, and both Billplz and Stripe support this without any website integration. It is a practical way to take FPX payments while you decide whether a full site is worth building.
Getting FPX wired in properly
Storming Solutions builds websites for Malaysian businesses from Kuala Lumpur, with local payment methods connected and tested before launch, FPX included. Our stance on fees is the one we apply to every running cost. You should see the flat FPX fee and the card percentages before you commit, never after your first sale.
Planning to sell online? Tell us what you sell and we will map the web development and payment setup that fits your basket size and your customers.